JTS HR Consulting
HR and Compliance Consulting That Protects Your Business and Supports Your People

We help hospitality, resort, and service-focused organizations reduce HR risk, strengthen relations, and build confident leaders.  

Our HR Consulting and training services also support other people-driven organizations with compliance and workplace challenges.

Expert insights and practical strategies to strengthen teams, compliance, and service excellence.Written for organizations navigating people challenges, regulatory complexity, and rising expectations, with particular relevance for hospitality and service-based environments.
About Us
We bring deep expertise in Human Resources with a focus on practical, people-centered solutions. We specialize in designing and delivering impactful training and development experiences for company teams, retreats, and conferences—whether in-person or virtual. Our programs are engaging, actionable, and aligned with your business goals. 

In addition to training, we provide thorough reviews and updates of HR policies and procedures, ensuring your organization remains compliant with evolving legal standards and aligned with industry best practices. Whether you're strengthening culture, navigating change, or enhancing operational effectiveness, we’re here to support your team with the knowledge, tools, and strategies to succeed.

services

We offer a full suite of people-focused consulting and development services designed to strengthen operations, elevate leadership, and enhance workplace culture. From hands-on project support to tailored training solutions, each service is built to meet organizations where they are and provide practical, results-driven guidance.

Policy and Compliance Solutions

Policy and Compliance Solutions

Clear, compliant policies reduce risk and support effective operations. JTS HR Consulting helps organizations develop and update policies that align with current employment laws, workplace culture, and business needs. From employee handbooks to workplace procedures, we create practical policy frameworks that promote consistency, accountability, and employee trust.

Learn More
Task Force and Project Consulting

Task Force and Project Consulting

When organizations face urgent HR needs or periods of change, JTS HR Consulting provides experienced professionals who step in quickly to maintain stability and momentum. We support short-term projects, transitions, and team stabilization with practical, hands-on HR expertise.

Learn More
Training and Development Catalog

Training and Development Catalog

Our leadership, service, and workplace training programs strengthen teams and improve day-to-day performance. Each session is practical, engaging, and customized to align with your culture, operations, and service standards. Designed for hospitality environments, our training helps employees build confidence, apply skills immediately, and deliver consistent results.

Explore Catalog
Safety Risk Assessment

Safety Risk Assessment

A safe workplace protects both people and profitability. JTS HR Consulting provides Safety Risk Assessments that identify hazards early, reduce injury risk, and limit workers’ compensation exposure. Through a review of safety practices, training, and incident trends, we help organizations strengthen prevention efforts and create safer environments for employees and guests.

Learn More
Executive Retreat Facilitation

Executive Retreat Facilitation

Executive retreats help leadership teams realign priorities and strengthen collaboration. JTS HR Consulting facilitates focused retreats that encourage honest dialogue, build trust, and support strategic clarity. Leaders leave with shared direction, renewed focus, and actionable next steps that extend well beyond the retreat.

Learn More
Training Materials

Training Materials

Our online store features ready-to-use training materials designed for organizations that want practical, professional learning tools. Each product includes PowerPoint presentations, facilitator notes, activities, and participant resources to support onboarding, leadership development, and team performance. Preview sample materials to explore topics and select the solutions that best meet your needs.

Learn More

training solutions

Toolkits

Supervisor Documentation & Corrective Action Toolkit

Struggling to document performance or behavior issues without making things worse? This 30-page toolkit gives supervisors and managers a clear, practical, and legally aware framework for documenting concerns, leading effective coaching conversations, and handling corrective action with fairness, consistency, and confidence. It is not a legal textbook and it is not written in HR jargon. It is a real-world, grab-and-go resource for busy leaders who need guidance they can actually use in the moment, before small issues become bigger problems. Click "i" below to get more information and PREVIEW an example of the content.

$29

  

Manager Accountability and Performance Management Toolkit

Struggling with accountability before performance problems escalate? This 45-page toolkit gives managers a practical framework for setting clear expectations, addressing issues early, and taking consistent action before frustration, confusion, and risk take over. Click "i" below for more information and a PREVIEW.

$29

  

Employee Onboarding Toolkit

A Comprehensive, Manager-Ready System for Confident, Compliant, and Engaging New Hire Experiences Hiring a new employee is an investment—and how that employee is onboarded determines whether that investment pays off. The Employee Onboarding Toolkit by JTS HR Consulting provides organizations with a complete, structured, and human-centered onboarding system designed to help new hires feel welcomed, prepared, and confident from Day One through their first 90 days. Click "i" below for more information and a PREVIEW.

$29

  

HR Policy Modernization Toolkit

A Practical Framework for Updating Policies That Actually Work in Today’s Workplace Outdated, overly rigid, or unclear HR policies create more than confusion—they create inconsistent decisions, frustrated managers, disengaged employees, and unnecessary legal risk. Many organizations are operating with policies written for a workplace that no longer exists. Click "i" below for more information and a PREVIEW.

$29

  

Workplace Investigation Toolkit

A Disciplined, Real-World Framework for Conducting Fair, Defensible, and Credible Workplace Investigations Workplace investigations are some of the highest-risk, highest-stakes responsibilities an organization faces. They are rarely clean, rarely comfortable, and almost never resolved with perfect clarity. Facts conflict. Emotions run high. Decisions must be made under pressure—often knowing they may later be reviewed by attorneys, agencies, or courts. Click "i" below for more information and a PREVIEW.

$29

  

What Should and Should Not Be in Your Employee Handbook and Why

Employee Handbook Essentials: What to Include, What to Avoid, and Why Creating an employee handbook isn’t just about listing policies—it’s about protecting your organization, setting clear expectations, and creating consistency across your workforce. Employee Handbook Essentials: What to Include, What to Avoid, and Why is a practical, compliance-focused guide designed to help employers build handbooks that are clear, enforceable, and legally sound without becoming overly complicated or risky. Click "i" below for more information and a PREVIEW.

$29

  

Powerpoint with Speaker's Notes

Developing Accountability in Your Team

Struggling with accountability, follow-through, or difficult performance conversations? This facilitator-ready PowerPoint training equips trainers and HR leaders to guide managers in building ownership, setting clear expectations, and addressing issues early with confidence and consistency. Click "i" below for more information and a PREVIEW of selected slides and learn more about the full program.

$99

  

Creating a Stand Out Onboarding Experience

Leadership-Driven Onboarding That Builds Confidence, Connection, and Performance Onboarding is more than paperwork and first-day orientation—it is a critical leadership responsibility that shapes engagement, performance, and retention from the very beginning. Creating a Stand-Out Onboarding Experience equips leaders and managers with the mindset, structure, and practical tools needed to deliver onboarding that truly sets employees up for success. Click "i" below for more information and a PREVIEW.

$99

  

HR Essentials for Managers and Supervisors

Foundational People Leadership Skills That Prevent Problems and Reduce Risk Most managers are promoted for their technical ability, not for their people leadership skills. HR Essentials for Managers and Supervisors provides the critical knowledge leaders need to confidently manage day-to-day employee issues before they escalate into bigger problems or HR crises. This practical training clarifies the manager’s role in setting expectations, addressing performance and behavior issues early, documenting appropriately, and partnering effectively with HR. Participants learn what HR is and what it is not, allowing them to stop viewing HR as a last resort and start using it as a proactive resource. Click "i" below for more information and a PREVIEW.

$99

  

Interviewing and Onboarding That Actually Works

Interviewing and Onboarding That Actually Works How to Hire the Right People and Set Them Up to Succeed Hiring doesn’t fail because people are “bad hires.” It fails because decisions are rushed, interviews lack structure, and onboarding stops far too soon. Interviewing and Onboarding That Actually Works is a practical, manager-focused training designed to close the gap between hiring decisions and real-world performance. This presentation equips leaders with the tools, mindset, and structure needed to make better hiring decisions—and to ensure new hires are set up for success from the very beginning. This program moves beyond traditional interviewing techniques and generic onboarding checklists. Instead, it focuses on clarity, behavior-based decision making, and intentional onboarding that supports performance, accountability, and retention. Click "i" below for more information and a PREVIEW.

$99

  

Providing Regular Feedback - From Avoidance to Alignment

A Practical Leadership Training for Managers and Supervisors Providing Regular Feedback: From Avoidance to Alignment is a highly practical, manager-focused PowerPoint presentation designed to help leaders build confidence, consistency, and clarity in their feedback conversations. This training moves managers away from feedback avoidance and toward purposeful, timely communication that strengthens accountability, trust, and performance. Too often, performance issues are not the result of poor attitude or lack of capability—but of unclear expectations and delayed or missing feedback. This presentation equips leaders with the mindset, language, and tools needed to address issues early, reinforce positive behaviors, and create alignment between expectations and outcomes. Click "i" below for more information and a PREVIEW.

$99

  
Book a Free Strategy Call to Discuss Your HR and Training Needs.
Schedule a Free Strategy Call
TAKE ACTION NOW
DON'T WAIT ANY LONGER

testimonials

 

An exceptional speaker and facilitator! She was captivating, entertaining, and delivered exactly what our group needed. The content was not only insightful and engaging, but also perfectly aligned with our brand and objectives. We couldn’t have asked for a better session. I highly recommend her!

     
Linda Knight
Operations Manager - Hospitality Organization
 

Julie was a crucial member of our company, bringing many years of dedication, innovation, and leadership. She played an integral role in our company’s growth, actively participating in all new property openings and takeovers. Julie ensured that every new employee was onboarded with precision, with all details thoroughly addressed. She facilitated impactful training programs, audited HR practices, and provided strong support to onsite HR teams across multiple locations. Julie also authored the company’s Standard Operating Procedures (SOPs) and consistently ensured they were updated to meet evolving needs. As an HR leader, trainer, and mentor, Julie’s expertise made a lasting difference in both our people and our processes. I highly recommend her and her services to any organization seeking a trusted HR professional who truly delivers results.

     
Theresa Silo, Chief Human Resources Officer
Salamander Hotels and Resorts
 

I had the privilege of working alongside Julie Soltes during our time at Innisbrook, where she served as Director of HR and I managed Recruiting and Training. From day one, Julie brought an energy and presence that inspired everyone around her. She has that rare ability to blend strategic thinking with a truly human approach—guiding teams through change, developing future leaders, and making people feel seen and heard along the way. What sets Julie apart is her gift for connection. Whether she’s leading a workshop or coaching an executive, she knows how to spark insight and growth with authenticity and warmth. It’s no surprise she’s transitioned into consulting—training, leadership development, and public speaking have always been her superpowers. If you’re looking for someone who can elevate your people and your culture, Julie is the real deal.

     
Brian Drackett
HR Executive - Hospitality Management Company
 

Julie Soltes came to our company when we needed her the most. It was right before Covid, we were in need of a culture shift, and Covid gave us an opportunity to reset and restart. Julie led the furloughing and rehiring of hundreds of employees with a kind, fair and steady hand. Her expertise in Human Resources was truly invaluable during that time. After that, she was instrumental in setting the new tone, creating new policies, focusing on training and development, and doing all of it while striking the ultimate balance between keeping the interests of the owners in mind, whilst also advocating for the employee. She is the consummate professional , yet still brings a laugh and personality to everything she does. I truly enjoyed working with Julie and I would highly recommend her to any organization.

     
Sara Becnel, President
Sandestin Investments, LLC
 
 

contact us

Have a question or need expert guidance? Complete the form below, and I’ll personally follow up to discuss solutions tailored to your organization.

  • Destin, Florida, United States

We will not share your contact information with any third-party.

TAKE ACTION NOW
DON'T WAIT ANY LONGER