Providing Regular Feedback - From Avoidance to Alignment

PREVIEW Providing Regular Feedback.pdf

What This Training Covers

This presentation walks leaders through the why, what, when, and how of effective feedback:

• Why Feedback Is Non-Negotiable
  Participants learn how silence creates confusion, anxiety, and misalignment—and why consistent feedback is one of the most critical leadership responsibilities.

• What Feedback Is (and Is Not)
  Clarifies common misconceptions by distinguishing ongoing, behavior-focused feedback from annual reviews, personal criticism, or “only when something goes wrong” conversations.

• The Cost of Avoiding Feedback
  Explores how small issues escalate into larger problems, why employees feel blindsided during reviews, and how avoidance erodes trust and accountability on both sides.

• Types of Feedback Managers Should Be Giving
  Covers positive reinforcement, course correction, developmental coaching, expectation clarification, and accountability follow-up—helping managers see feedback as a full spectrum, not a single event.

• Timing and Delivery Best Practices
  Emphasizes giving feedback close to the behavior, in the right setting, and before patterns form—while avoiding emotionally charged moments.

• The Feedback Formula
  Introduces a simple, repeatable structure managers can use to deliver clear, respectful, and effective feedback conversations.

• Language That Helps (and Hurts)
  Provides concrete examples of phrases to avoid and replacement language that promotes ownership, clarity, and collaboration.

• Receiving Feedback as a Leader
  Reinforces that feedback is a two-way conversation and helps leaders practice listening, asking open-ended questions, and confirming understanding.

• Documentation and Follow-Up
  Explains why brief, consistent documentation protects everyone, reinforces accountability, and should never come as a surprise to employees.

Interactive Elements Included

This presentation is designed to be engaging and discussion-driven, not lecture-based. It includes:

• Group discussion prompts on why feedback is uncomfortable and how managers can overcome avoidance

• Realistic leadership scenarios, such as:

  • A solid performer who is beginning to slip

  • A high performer whose behavior negatively impacts the team

• Action planning exercises that require participants to identify:

  • A feedback conversation they’ve been avoiding

  • Immediate positive feedback they will give

  • One habit they will change to improve their leadership communication

Ideal Audience

This training is well-suited for:

• Front-line supervisors and managers

• Department heads and senior leaders

• HR-led leadership development programs

• New manager onboarding or refresher training

• Organizations seeking to improve accountability, engagement, and performance culture

Learning Outcomes

By the end of this training, participants will:

• Understand why feedback is essential to leadership effectiveness

• Feel more confident initiating timely and constructive feedback conversations

• Use specific, behavior-focused language that reduces defensiveness

• Address issues early—before they escalate into formal performance problems

• Strengthen trust, clarity, and accountability within their teams

Format & Use

• Fully developed PowerPoint presentation

• Suitable for live facilitation, workshops, or leadership meetings

• Easily customizable to reflect your organization’s culture and policies