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How to Make SOPs User-Friendly (So Employees Actually Use Them)
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How to Make SOPs User-Friendly (So Employees Actually Use Them)

SOPs should be more than a compliance requirement. They should be tools your employees actually use. This article shares six strategies for writing user-friendly SOPs and includes a side-by-side example of a Tuition Reimbursement policy written first in legal language and then in plain language. See how small style changes can significantly improve clarity, engagement, and adoption.

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